INTERACTIVE INTELLIGENCE 2

Author:Dwin.W

Interactive Intelligence is a provider of enterprise software is the most innovative call center in other words all in one software platform multi-channel has a role to replace legacy systems and the complexity of multi-point capable of bridging the communication is better for society at large is very necessary with support from network we have.Our role is to unite every aspect of your business communication that allows to manage multimedia interactions, improve workforce mobility, improve safety and wider to integrate systems and business end-user devices you depend on.New Interaction Dialer 3.0.Outbound Dialing create even more powerful! Predictive dialer systems we offer: Skills-based Dialing - Allows for automatic calls based on agent availability of skills - perfect for the country under license, Just-in-time Do-Not-Call Integration - real-time connectivity to 3rd party DNC services, such DNC.com (Contact Center Compliance), and in-house DNC list, Improved Scalability - Able to dial up to 180,000 calls per hour on a single server, and more.All-in-one contact center solution also offers a lot of very, very easy access to you is: ACD multimedia queuing, speech-enabled IVR, Outbound calls, Labor Management, Quality Monitoring, Recording and tracking http://www.inin.com/ProductSolutions/Pages/Interaction-Dialer.aspx.
CAAS offers users enterprise features such as desktop call control, presence, unified messaging, fax and desktop. In addition to enterprise features, CAAS also has a set of services for contact center automation.including IVR, ACD, call recording, multimedia routing (e-mail and text chat), and the integration of the screen.Where to use the CAAS able to improve the operating system on top of an emergency situation even though.Saves manpower and costs to support their own premise-based equipment CAAS is very possible to use all of today's communication needs http://www.caas.com/Pages/default.aspx .
 Interactive Intelligence  only the best deals that provide satisfactory service to improve the performance of your business.
Interactive Intelligence provides the overall call center service gives your contact center to a single IP communications platform, offering on-premise or as hosted service, which is both innovative and agile. Where our completeness in understanding your needs to make our present multi-channel interactions as well as SIP and VoIP that make agile performance in an integrated suite of applications for every aspect of customer experience. Because you get everything you need in a contact center solution to improve performance throughout your operation to be better http://www.inin.com/ .